Please Note:
1. DJI Care Refresh can be bound to a previously purchased DJI aircraft when it meets one of the following criteria:
2. After DJI Care Refresh is purchased, your service agreement will be sent to you via email. DJI Care Refresh will be bound to your product automatically and come into effect within 24 hours.
3. DJI Care Refresh and the corresponding product must be purchased from the same country or region since the benefits provided by DJI Care Refresh are only eligible in the region where it was purchased.
4. Each time you request a replacement, you'll receive a replacement unit that is new or equivalent to new in performance and reliability.
Our on-line store is open 24/7 and we ship Monday through Thursday, excluding some holidays. Orders received for products without shipping restrictions on its product page will ship the same business day when received before 12:00 p.m. PST. Orders in high demand will have an estimated time listed on its product page and will ship according to the date listed.
Our on-line store is open 24/7 and we ship Monday through Thursday, excluding some holidays. Orders received for products without shipping restrictions on its product page will ship the same business day when received before 12:00 p.m. PST. Orders in high demand will have an estimated time listed on its product page and will ship according to the date listed.
*How long does it take for you to ship a product?*
This depends on your location, the method of shipping and the item you choose.
For in stock items inside the USA we typically ship by UPS and FedEx and for small items we ship by USPS. We typically ship items within 1-2 business days of the order for in stock shipment.
Ground Shipments can take up to 5 Business days from our Washington location. Express options are available by contacting us, but UPS and FedEx do NOT guarantee any 1 or 2-day shipments at this time.
USPS typically takes 2-3 business days for the smaller items by priority mail.
International shipments are typically sent by DHL or FedEx Express. Please note you are responsible for any customs fee, taxes and brokerage fees that may be due by importing an item into your country.
SHIPPING NOTES:
While the FAA does not require insurance for drone flights, we highly recommend having insurance in case of mishaps with flying drones. When you rent a drone it is your responsibility to use it in a manner consistent with the laws and return the drone in the same condition it was in before rental.
There are two types of insurance for drones.
Liability: One is liability insurance, this will cover your flights in the event of a crash or incident.
Hull Coverage: Hull coverage covers the drone if it is damaged. Typically you must have liability insurance to get hull insurance. The Sensor may also be covered separately if it is a removable sensor.
Check with your insurance provider to see if they cover the drone rental and flights. If they do not, we highly recommend that you have insurance when you are flying drones. We have found that Skywatch.ai offers some of the best options for Drone Insurance.
We boast a very large and diverse drone rental fleet of the latest aerial equipment for applications in cinematography, photography, inspection, survey, mapping, agriculture, power & energy and many other industries.
To determine the best financing option, we need to determine if you are interested in a personal financing option or if you will be using a business to finance your purchase.
BUSINESS OPTIONS:We work with 2 different companies for financing. Each Organization has their own criteria for purchases. These Financing options are for US customers only.
PERSONAL OPTIONS:
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