Due to the virus outbreak we will have limited hours. Our HQ is located in a Stay at Home region. We will not allow any customers to our locations but will be able to support you by email and phone during our normal business hours.
We will also continue to support our SAR, First Responders, Police, Fire and Critical Infrastructure Customers.
Offers you the chance to renew your Care Refresh by extending its coverage for one more year, as well as providing one more opportunity to replace your DJI product. Furthermore, the warranty period of your product will be extended. Click here to see the FAQ.
Please Note: Before purchasing DJI Care Refresh +, ensure that the DJI Care Refresh purchased for your aircraft is still valid, and there is at least one replacement left.
Each time you request a replacement with a small additional charge, you’ll receive a replacement unit that is new or equivalent to new in performance and reliability.
After DJI Care Refresh + is purchased ,your service agreement will be sent to you via email. The replacement service's coverage starts when DJI Care Refresh expires. Your product’s warranty period is immediately extended for the duration of the service and ends when the replacement service expires.
If you have not already purchased DJI Care Refresh for your Spark, click here. After DJI Care Refresh becomes active, you will have the option to purchase DJI Care Refresh +.
If you have a DJI Care Refresh + activation card, click here to bind it to your aircraft.