What is DJI Care Enterprise?

DJI Care Enterprise is an after-sales service plan specially designed for DJI Enterprise products, allowing you to fly with peace of mind without worrying about accidental damage. DJI Care Enterprise offers three packages that provide tailor-made and comprehensive services based on your needs:

DJI Care Enterprise Basic
For accidental damage to DJI Enterprise products during normal use and operation within the coverage period, two replacements are offered, and each replacement costs a small additional fee.

DJI Care Enterprise Plus
For accidental damage to DJI Enterprise products during normal use and operation within the coverage period, a free repair or replacement service is available, provided that your total coverage amount is sufficient for the deduction of a fee equivalent to the damage assessment cost. Shared coverage can be extended to other DJI Enterprise devices bound to DJI Care Enterprise Plus within 30 days after the first binding.

DJI Care Enterprise Basic (2-Year Plan)
For accidental damage to DJI Enterprise products during normal use and operation within the coverage period, three replacements are offered, and each replacement costs a small additional fee.
Additionally, the official warranty period for your product will be extended by at least 12 months. In the event of damage caused by a manufacturing defect within the extended warranty period, DJI will cover the repair fees for your product, provided that it meets all extended warranty requirements specified in the service agreement for DJI Care Enterprise Basic (2-Year Plan).

* For EU and UK versions, the warranty period of your product will not be extended.